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This page lists specific problems with Word 2004 that I've seen in the newsgroups or elsewhere. General troubleshooting methods can be found at troubleshooting Word, troubleshooting Office 2004 or Troubleshooting Office.
Word 2004's analogue to Word v.X's ~:Library:Preferences:Microsoft:Word Settings (10) file is the ~:Library:Preferences:Microsoft:com.microsoft.Word.prefs.plist file. Try deleting that when things get wonky.
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Figure out which v.X update you have.