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MacOffice 2004 troubleshooting

This page lists specific problems with Office 2004 that I've seen in the newsgroups. General troubleshooting methods can be found at Troubleshooting Office.

Installation problems

As with any other major installation, you should fix disk permissions before installing.

Many people have reported a problem with fonts. If an Office04 application is failing to open, try troubleshooting your fonts.

If you get a "disk full" message when installing via drag-and-drop, check this MS Knowledge Base (MSKB) article

If you get a "disk full" message when reinstalling, or adding components using the Setup Assistant, check this MSKB article.

If you can't select a contact in Address book from the Panther Fax dialog, check out this Apple Knowledge Base article

Registration

There have been a number of problems with the on-line registration site. MS has apparently acknowledged this and is working on a fix. Try again later, if you wish.

You should understand that registration is a marketing function for MS, nothing more. It doesn't constitute proof of purchase if you lose your disk, for example. You are given an opportunity to sign up for email newsletters and updates, however. The newsletter has some good stuff, so you may find it worth doing.

Miscellaneous Office problems

Drawing toolbar objects or picture objects saved as PICT look different in other applications.

If you can't select a contact in Address book from the Panther Fax dialog, check out this Apple Knowledge Base article

Registration

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