Here's the text of a post on 19 November 2003 by Microsoft's MacBU:
To all our MacWord X customers: We have been receiving reports about the inability of Word X to display graphics in certain documents, and instead showing a "Red X". This is an expected occurrence when the Word cannot display the graphic, due to lack of memory, lack of a required graphic converter or corrupt image. We have investigated the reports and have identified 2 scenarios where "Red X's" would appear unexpectedly: Problem: Documents created or modified in MacWord X display "Red X's" when opened up in Word version 2002 for Windows (or earlier). Solution: Word version 2002 for Windows is currently missing a graphic filter that enables it to display certain graphics added or modified in MacWord X. This graphic filter will be available as part of a Service Pack update from Office Update sometime after January 2004. This graphic filter is already included as part of the Word 2003 for Windows install. Problem: Documents opened in MacWord X will sometimes display graphics as "Red X's". Solution: We have identified a conflict with certain built-in & 3rd party components and Word. Plug-ins such as Endnote as well as built-in items like Camera and Scanner Plug-in will cause this issue when they are loaded. Endnote is loaded automatically when Word is launched, while Camera and Scanner Plug-in loads when selecting it from the Insert | Picture sub-menu. This issue can also occur in Mac Word 2001. In order to work-around this issue one must not load these plug-ins and disable those that start automatically by temporarily removing them from the Microsoft Office X:Office:Startup:Word folder. We currently do not have an update to Word X that addresses this issue directly. Another item to note is that if you run into either of these issues, the integrity of the graphics will remain and even though Word will be unable to display the images, they will be saved with the document correctly. Matt Centurion Macintosh Business Unit Microsoft Mactopia@microsoft.com -- This posting is provided "AS IS" with no warranties, and confers no rights.
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See the archived post.